Skip to content

Staff and roles

Give each person on your team only the access they need.

Add your team under Staff in the admin and give each person a role. Each role is a set of permissions, so a confirmation agent can work the call queue without seeing your settings.

Role Can
Agent Confirm orders on the phone and manage orders
Packer Ship orders and manage orders
Manager Everything: orders, refunds, confirmation, shipping, catalog, reports, theme and settings
Permission Lets someone
Manage orders Work with orders
Confirm orders Use the call queue
Ship orders Hand orders to couriers
Refund orders Refund paid orders
Manage catalog Edit products and collections
View reports See revenue and reports
Edit theme Change the storefront theme
Manage settings Change store settings, licenses and API keys

Apps can add permissions of their own.